Presenting Issue:

Productivity at Agency A spiraled downward. Tasks took twice the amount of time necessary for completion. Meetings produced heated discussions and zero outcomes. Important decisions were made in isolation of significant employees. Digging in their heels, people chose sides and refused to cooperate or compromise.

Intervention:

Agency A requested Nicholson & Associates ' assistance. Our team building services include:

• An in-depth assessment to identify the problem areas and barriers to productivity;
• Activities to strengthen trust;
• Development of strategies to deal with "resistance;"
• Techniques for effective communication;
• Conflict resolution among team members;
• Action plans and agreements for ensuring team commitment and maintenance of momentum.

Outcome:

Agency A's productivity soared. The number of meetings were reduced, expectations were communicated, and consequent accomplishment of outcomes. Tasks were completed on or before due dates. Employees were committed to their organization's mission and each other.